At Stay Positive, we deeply value your privacy. This Privacy Policy explains how Stay Positive and its affiliated services (“we,” “our,” or “Stay Positive”) collect, use, and protect your personal information when you access our website, mobile application, or related services (collectively, the “Services”).
By using our Services, you agree to the terms of this Privacy Policy. If you do not agree, please discontinue use of the Services.
Note: In this policy, “you” or “User” refers to both registered members and unregistered visitors.
Section 01
Scope
This Privacy Policy applies to information collected through our Services as well as related online or offline interactions. While our Services may include links or references to third-party websites or applications, Stay Positive is not responsible for their practices. We encourage you to review third-party privacy policies before engaging with them.
Section 02
Information We Collect
We collect information in three main ways: information you provide, information collected automatically, and information from third parties.
A. Information You Provide
- Account Information: When you sign up or interact with Stay Positive, we may collect details such as your name and email address.
- User Content: Any input, file uploads, journal entries, or feedback you provide through the Services.
- Communication Information: When you contact us, we collect your name, email address, and the content of your message.
B. Automatically Collected Information
- Usage Data: Information about how you interact with our Services, such as pages viewed, features used, device details, and time spent on the app.
Section 03
How We Use Your Information
We may use your personal information to:
- Provide the Services and information you request.
- Maintain, improve, and develop new features or offerings.
- Personalize your experience and provide tailored recommendations.
- Communicate with you about updates, features, or promotions.
- Respond to support requests and resolve issues.
- Strengthen security, prevent fraud, and comply with legal obligations.
- Fulfill other purposes disclosed to you with your consent.
Section 06
Your Rights and Choices
Depending on your jurisdiction, you may have the right to:
- Access and obtain a copy of your personal data.
- Request corrections to inaccurate or incomplete data.
- Object to or restrict certain processing activities.
- Request deletion of your information.
- Withdraw consent where processing is based on consent.
- Opt out of promotional communications by using unsubscribe links or adjusting your account settings.
You can exercise some of these rights by contacting us via our Customer Service Page.
Section 07
Data Security
We use industry-standard security measures to protect your information. However, no system can guarantee absolute security. By using our Services, you acknowledge the risks associated with online data transmission.
Section 08
Data Retention
We retain personal data as long as necessary to provide our Services and meet legal obligations. Account data may be stored for up to 12 months after deletion unless a longer retention period is legally required.
Section 09
Children’s Privacy
Our Services are not intended for individuals under 13 years of age (or 16 in some jurisdictions). We do not knowingly collect data from children. If such data is identified, we will promptly delete it.
Section 10
California Privacy Rights
Under California’s “Shine the Light” law, California residents may request details about how their personal information is shared with third parties for marketing purposes. To submit such a request, please contact us via our Customer Service Page.
Section 11
International Users
If you access our Services outside the United States, please note that your information may be transferred to and processed in the U.S., where data protection laws may differ from those in your country.
Section 12
Changes to This Policy
We may update this Privacy Policy periodically. Significant changes will be communicated via email or in-app notifications. The “Effective Date” at the top of this page indicates the most recent revision.
Section 13
Contact Us
Get in touch
If you have questions or concerns about this Privacy Policy, please contact us at our Customer Service Page.
Section 14
Important Notes
- Accuracy of Information: Our services may generate outputs that are not always factually accurate. Do not rely solely on automated responses for decision-making. If you notice inaccurate personal information, you may submit a correction request through our Customer Support Page.
- Not Professional Advice: Content provided through Stay Positive is for general informational purposes only. It should not be considered financial, legal, medical, or professional advice. Please consult a qualified professional for guidance on such matters.